Shipping Policy

Effective Date: January 3, 2025

At Alpharapic, we are committed to ensuring your order reaches you safely and efficiently. Below are the details of our Shipping Policy.

Shipping Methods and Costs

  1. Shipping Costs:

    • Shipping fees are calculated based on the weight, dimensions, and destination of your order.
    • Exact shipping costs will be displayed during the checkout process.

  2. Shipping Methods:

    • We offer standard and expedited shipping options. The available methods and delivery times will depend on your location.

Delivery Times

  1. Processing Time:

    • Orders are processed within 1-3 business days after confirmation.
    • Processing times may vary during peak seasons or for custom orders.

  2. Transit Time:

    • Standard Shipping: 5-10 business days.
    • Expedited Shipping: 2-5 business days.

  3. Delays:

    • Delivery times are estimates and may be affected by weather, carrier delays, or other unforeseen circumstances.

Delivery Address

  1. Accuracy:

    • Please ensure your delivery address is accurate and complete at the time of order placement.
    • Alpharapic is not responsible for delays or delivery failures due to incorrect or incomplete addresses.

  2. Restricted Areas:

    • We currently ship only within the continental United States. Orders to PO boxes, Alaska, Hawaii, and international addresses are not supported.

Order Tracking

  1. Once your order is shipped, you will receive a tracking number via email.
  2. You can monitor the shipment status through the carrier’s website.

Damaged or Lost Packages

  1. If your package arrives damaged, please contact us within 48 hours at info@alpharapic.net with photos of the damage.
  2. For lost shipments, we will assist in filing claims with the carrier.

Contact Information

For any shipping-related inquiries, please contact us at: